What is Care Management?
A Care Manager is a social worker, nurse, gerontologist, or mental health professional who acts as a guide for families with specialized care needs. Care Managers provide expertise in the assessment, plan development, coordination, and monitoring of eldercare services to ensure the highest quality of care.
Countless families hire a life care manager to alleviate their stress, worry, and fear that can accompany aging — and, most importantly — give them a greater sense of stability, clarity, and peace of mind. According to research conducted by the Florida Chapter of the Aging Life Care Association, ninety-nine percent of families said a Life Care Manager had a positive effect on their own lives.
What Does the Care Manager Do?
- Understand Care Needs – A Care Manager typically begins with an assessment that addresses three distinct areas: needs, preferences, and risk factors. A professional evaluation serves as the basis for a comprehensive, individualized care management plan. It identifies issues that require attention; goals to be achieved; and the specific resources, services, and people needed to accomplish those goals.
- Implement and Coordinate Care – After the creation of a care management plan, a Life Care Manager moves into the implementation phase. By using phone calls, emails, interviews, and home or office visits, he or she can quickly initiate all of the needed services, keeping the senior and involved family members and professionals apprised of progress along the way.
- Monitor Quality of Care – A Care Management plan must be consistently monitored and periodically updated to be effective. A Care Manager monitors progress using phone calls, emails, video calls, and in-person visits to ensure that all initiated services are meeting the needs and preferences of the senior and family caregivers.
- Reevaluate Care Plan – Care Managers know how to advocate for the elderly. They have the training and expertise to speak for seniors who can’t speak up for themselves (due to illness or cognitive condition), as well as for those who are at risk of financial misconduct, neglect, undue influence, and other forms of elder abuse. A professional Care Manager will continue to monitor and re-evaluate the situation, taking note of any changes that require fine-tuning of the care management plan.
What Are The Benefits Of Having a Care Manager?
- Improved quality of care: The care manager can ensure that the caregivers provide high-quality care that meets the client’s needs and goals. They can also monitor the caregiver’s performance and make necessary changes to ensure that the client receives the best possible care.
- Better coordination of care: The care manager can coordinate the services of multiple caregivers and healthcare providers, ensuring that the client receives seamless and comprehensive care.
- Increased safety: The care manager can assess the client’s risk for adverse events, such as falls, medication errors, or other safety concerns, and implement measures to minimize these risks.
- Reduced caregiver burnout: Care-managed home care can help prevent caregiver burnout by providing support and resources to help them manage their workload and maintain their well-being.
- Better communication: The care manager can serve as a central point of communication between the client, their family, and the caregiver, ensuring that everyone is on the same page and working towards the same goals.
- Improved cost management: By managing the care team, the care manager can help ensure that the client’s care is delivered efficiently and cost-effectively, reducing waste and unnecessary spending.
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