Viewing Your Schedule and Accepting Open Shifts
How to View your Scheduled Shifts
Accessing The Client Profile & Care Plan
Navigating the Client Profile [fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-to-Access-the-Client-Tab-1.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /] Accessing the Care Plan
Changes in Condition & Safety at Work: WorkSafe
WorkSafe [fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-WorkSafe-Works.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /]
Navigating ClearCare: Change Hours Wanted & Request Unavailability
How to change the number of hours you want to work [fusion_video video=”https://easylivingfl.com/wp-content/uploads/Change-Hourd-Wanted.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /] How to Request Unavailability [fusion_video video=”https://easylivingfl.com/wp-content/uploads/Request-Unavailability.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” […]
Adding Milege & Taking Pictures
How to add mileage and comments to your shift. [fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-to-Submit-Mileage-and-Comments.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /] How to upload a HIPAA Compliant Photo to the Family Room Portal [fusion_video video=”https://easylivingfl.com/wp-content/uploads/Upload-HIPPA-Compliant-Photos.mp4″ […]
Trouble Shooting ClearCare App Issues
Tips and Tricks on how to Troubleshoot issues via your ClaerCare Go App [fusion_video video=”https://easylivingfl.com/wp-content/uploads/ClearCare-App-Troubleshooting.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /]
How to Clock out of Your Shift
Client Signature Required This is required for CARES, Area on Agency, Gulf Coast Jewish Family Services, and all Facility Staffing Cases.
Clocking Into Your Shift
[fusion_video video=”https://easylivingfl.com/wp-content/uploads/Completing-the-COVID-19-Questionnaire.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /] If your app is not working, you can always use Telephony. [fusion_video video=”https://easylivingfl.com/wp-content/uploads/Telephony.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” […]
Get Directions to your Client’s Location
[fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-to-Access-Your-Client-Address.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /]
Logging into ClearCare & Viewing your Profile
How to Log into ClearCare and View your Profile Login: Your email address will always be your username and login. Your password is set to password all lowercase, just the word: password [fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-to-Navigate-Your-Profile.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” […]
Download the ClearCare Go App
How to download the ClearCare Go App for Android and iPhones Video on how to Download ClearCare Go via iPhone [fusion_video video=”https://easylivingfl.com/wp-content/uploads/How-to-Download-ClearCare-iPhone.mp4″ video_webm=”” width=”” controls=”” preload=”” loop=”no” autoplay=”no” mute=”no” preview_image=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” css_id=”” overlay_color=”” hue=”” saturation=”” lightness=”” alpha=”” border_radius_top_left=”” border_radius_top_right=”” border_radius_bottom_right=”” border_radius_bottom_left=”” box_shadow=”no” box_shadow_vertical=”” box_shadow_horizontal=”” box_shadow_blur=”0″ box_shadow_spread=”0″ box_shadow_color=”” alignment=”” margin_top=”” margin_bottom=”” /] Video on how […]
5.12 Conclusion
Well, that concludes our orientation time together. I hope that you have gotten a sense of more than just our expectations and rules here at Easy Living. I hope you have also observed that we are serious about supporting our care partners and we are thankful for your hard work every day. Remember, we are […]
5.11 Alzheimer’s Disease and Related Dementias
History Alzheimer’s disease (AD) was first discovered in 1906 by a German doctor named Alois Alzheimer. It is a disorder of the brain, causing damage to brain tissue over a period of time. The disease can linger from 2 to 25 years before death results. AD is a progressive, debilitating and eventually fatal neurological illness […]
5.10 Working in Senior Living Communities
At Easy Living, we have care partners serving clients throughout the greater community. Many clients live in their homes. Some clients live with loved ones. Other clients live in senior living communities. We are happy to serve all of our clients, no matter where they live! Over the past few years, more and more Easy […]
5.09 Working with Hospice
There are many types of services that an Easy Living client may receive. Not all of those services will come from Easy Living. We are a part of the client’s team that helps them to live as independently as possible. Sometimes, clients receive hospice or palliative care services. These services come from other organizations in […]
5.08 Communicating with the Office
Communication is even more important in a home care agency. After all, our office staff doesn’t interact with our care partners daily during shifts because you are out in the community, serving clients in their homes. One way we communicate with one another is through your daily documentation. However, you should also communicate with us […]
5.07 Handling Concerns or Complaints
Even the very best care partners can hear complaints or concerns from family members or clients. It’s important that you know how we expect you to handle and resolve them. There are plenty of reasons why clients or family members may have concerns, including the most common ones we hear: concerns over care or communication […]
5.06 Cell Phone Expectations
I’m thankful for my cell phone, and I’m sure you are thankful for yours. It keeps me updated on all of my work tasks and it ensures that my kiddo can reach me if he needs me. Cell phones also allow Easy Living care partners to access our caregiver app, document and even clock in […]
5.05 Dignity and Independence
Easy Living believes that dignity and independence are cornerstones of the client experience. During all of your interactions with the clients you serve, you should always find ways to help maintain their dignity and their independence. Let’s talk a little more about what that looks like together. Dignity is defined as being worthy of honor […]
5.03 Infection Control
When you care for a client in their homes, it is important that you do your best to keep them from getting sick and to keep yourself from getting sick too. Infection control is important for all healthcare organizations, including Easy Living. It is always our goal to follow the best practices and recommendations for […]
5.02 Meeting New Clients and Greeting Returning Clients
A positive client experience begins when you first ring their doorbell or knock on the door. No matter if it is the first time you are meeting a client or if it is the 100th time you are caring for a client, make sure you start their experience on the right foot. Before you ring […]
5.01 What Quality Care Means to Us
At Easy Living, we take our role for providing exceptional care to clients very seriously. We know that it takes a lot for clients and their family members to invite us into their homes and into their lives. Therefore, it’s important that every staff member, including our care partners, know the basic expectations we have […]
4.3 Incidents, Emergencies, and Safe Shift Check
Emergencies can happen on your shift. Unusual incidents or downright strange things can also happen while you are serving a client. It’s completely natural to feel worried, anxious, or even scared when these things happen. However, it is more important to remain calm and to ensure the safety of your client. If your client falls […]
4.2 Where and What to Document
We want documentation to be as easy as possible for you to complete. You can access your documentation on your ClearCareGo app. Here are common items you will need to document when you work as a caregiver here at Easy Living. First, you will need to document the tasks you completed during your shift. You […]