5.07 Handling Concerns or Complaints
Even the very best care partners can hear complaints or concerns from family members or clients. It’s important that you know how we expect you
April 10, 2022
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Even the very best care partners can hear complaints or concerns from family members or clients. It’s important that you know how we expect you
I’m thankful for my cell phone, and I’m sure you are thankful for yours. It keeps me updated on all of my work tasks and
Easy Living believes that dignity and independence are cornerstones of the client experience. During all of your interactions with the clients you serve, you should
When you care for a client in their homes, it is important that you do your best to keep them from getting sick and to
A positive client experience begins when you first ring their doorbell or knock on the door. No matter if it is the first time you
At Easy Living, we take our role for providing exceptional care to clients very seriously. We know that it takes a lot for clients and
Emergencies can happen on your shift. Unusual incidents or downright strange things can also happen while you are serving a client. It’s completely natural to
We want documentation to be as easy as possible for you to complete. You can access your documentation on your ClearCareGo app. Here are common
If you’ve worked in a healthcare environment before, you already know that documentation is a major part of everyone’s job. You might have even heard
Now that you understand how important the care plan is, you have to know where to access it. You can find a client’s care plan
We are on to one of my favorite topics to talk about: the client care plan. I love talking about the care plan because almost
Finally, let’s talk about advance directives. These are legal documents that allow people to know your wishes or decisions in case you are unable to
Privacy and confidentiality is an important part of your job as a caregiver here at Easy Living. Not only are we an agency that has
Working with clients in their homes means you have a front-row seat to their daily life. You get to know the clients you serve, which
Now that we have the basics about Easy Living covered, let’s talk about our clients. After all, they are the ones that we are here
Part of our dedication to our Care Partners is ensuring that you have the tools you need to stay safe and to provide the best
While you have your smartphone out, take the time now to save these important phone numbers. You can also jot these down on paper and
Clocking in and out of your shift not only gives us the information we need to process payroll, it is also a way for us
Let’s talk paychecks, shall we? Getting paid is important and our office team works hard to give you options for getting paid as well as
Part of professionalism is looking the part. We do have expectations for our Care Partners when it comes to dress code. Please wear scrubs that
When you become a part of the Easy Living family, you can take advantage of some of the benefits and perks we create just for
Our office is dedicated to providing exceptional in home care to our clients throughout the Clearwater area. We are also dedicated to hiring, training,
1.1 Our Mission, Goals, and Services We value our Care Partners and we know that your hard work in our client homes are what makes
EasyLiving provides tips on how their in-home care services in Clearwater, FL, Holiday, FL, & Temple Terrace can help seniors with insomnia.
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