5.08 Communicating with the Office

Communication is even more important in a home care agency. After all, our office staff doesn’t interact with our care partners daily during shifts because you are out in the community, serving clients in their homes.

One way we communicate with one another is through your daily documentation. However, you should also communicate with us when out of the ordinary things happen, like incidents or emergencies, as well as when you have a question.

You can always contact our office and your supervisor. We are here to help! Be sure you have our contact information stored in your phone so that it is there when you need it.

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