Chapter 5: Care Expectations

Well, that concludes our orientation time together. I hope that you have gotten a sense of more than just our expectations and rules here at

History Alzheimer’s disease (AD) was first discovered in 1906 by a German doctor named Alois Alzheimer. It is a disorder of the brain, causing damage

At Easy Living, we have care partners serving clients throughout the greater community. Many clients live in their homes. Some clients live with loved ones.

There are many types of services that an Easy Living client may receive. Not all of those services will come from Easy Living. We are

Communication is even more important in a home care agency. After all, our office staff doesn’t interact with our care partners daily during shifts because

Even the very best care partners can hear complaints or concerns from family members or clients. It’s important that you know how we expect you

I’m thankful for my cell phone, and I’m sure you are thankful for yours. It keeps me updated on all of my work tasks and

Easy Living believes that dignity and independence are cornerstones of the client experience. During all of your interactions with the clients you serve, you should

When you care for a client in their homes, it is important that you do your best to keep them from getting sick and to

A positive client experience begins when you first ring their doorbell or knock on the door. No matter if it is the first time you

At Easy Living, we take our role for providing exceptional care to clients very seriously. We know that it takes a lot for clients and